Pelan Yokomo

 

Introduction

 

Founded in 1999, Extiva Communications is Malaysia's leading communications services company with a comprehensive portfolio of services that include voice and data services over fixed, wireless and Internet platforms. Extiva incorporates the best practices from years of on-the-ground experience and technological research and development, offer consolidated expertise and partners solutions to provides a total communications services. Extiva is committed to bringing the best of global communications to its customers in the Asia Pacific and beyond.

 

Extiva is managed by a team of professionals with a diverse range of experiences in management, technical and sales and marketing. Extiva is committed to provide the best solutions through in house R & D and strategic partnership with our local and global technology partners.

 

Extiva aims to offer the whole suite of end-to end communications and connectivity solutions, encompassing Exti NET Telephony Services, Broadband Access, VSAT and Last Miles Connectivity for the service provider and enterprise markets. Extiva has built one of the most comprehensive and state-of-the-art telecommunications infrastructure. It is committed to offering more intelligent and flexible telecommunications services that will enhance the competitive edge of businesses, both locally and internationally. Extiva is able to provide large corporations with dedicated services, customised solutions, responsive customer service and cutting edge technology.

 

Extiva Communications hold the individual ASP license (ASP/1/2000/23) from Malaysian Communications and Multimedia Commission that allows it to offer telephony services to corporate and individual in Malaysia.

 

Extiva Communications - A YTL GROUP COMPANY, a Venture Capital and incubator with a paid up capital of RM 135 million and wholly owned by YTL Corp. A YTL GROUP COMPANY has been incorporated to invest and nurture entrepreneurs on the leading edge of Internet, e-commerce, communications and data networking and information technology. What differentiates YTL GROUP COMPANY is foresight of sharing vision in new technologies and markets, and then work side by side with exceptional entrepreneurs to make that vision a reality.

 

A YTL GROUP COMPANY commitment has delivered excellent results for entrepreneurs, both financially and in the satisfaction of making a difference. YTL Corporation Berhad is listed on the Kuala Lumpur Stock Exchange (Stock Code: 6742, Bloomberg: YTL MK) and the Tokyo Stock Exchange, and together with its three listed subsidiaries has a combined Market Capitalisation of almost RM19 billion (US$5.0 Billion).

 

YTL Corporation Berhad is one of Malaysia 's largest integrated infrastructure conglomerates, with activities ranging from Power Generation and Transmission, High-Speed Rail, Cement Manufacturing, Properties and Hotels Development, and Technology Incubation.

 

Our Vision

 

" Enable the highest quality and innovative communications & connectivity services, thus providing the competitive advantage to our customers."

  

An Introduction

 

YOKOMO SDN. BHD. (an associate Of EXTIVA COMMUNICATIONS AND CONNECTIVITY) is a Malaysian company that focuses on providing telephony services and solutions to a portfolio of customers ranging from end users through to some of the country's leading corporate establishment.

 

With this strategic alliance partnership with Extiva, a subsidiary of YTL e-Solutions (a venture capitalist with a paid up capital of RM135 million and wholly owned by YTL Corp), which is an upcoming technologically advanced telecommunications infrastructure base, to move forward to achieve the best in both revenue and customer satisfaction with value added services. Extiva has been granted an individual ASP license (ASP/1/2000/23) by the Malaysian Communications and Multimedia Commission to provide telephony services to corporate and individual in Malaysia. This endorsement confirms our skills, support and ability to provide IDD/STD telephony services through our state-of-the-art technology and Extiva's strategic partnership with technology partners.

 

With the support and technology from multiple carriers, customers are assured on the quality and reliability for international and domestic telephone calls, and able to enjoy one of the most competitive rates in the market.

 

Our Vision

 

To be a leader in professional marketing and customer service in the telephony industry on the highly efficient and technologically advanced Extiva platform

 

Advantages Of Our Services

 

(A) World-class quality and reliability

• Extensive managed network and routing infrastructure, ensure the excellent voice quality with less voice dropped and echo.

• Voice is carried over a reserved and secured PSTN (Public Switched Telephone Network) line with high connectivity and less time delay.

• Deployment of fiber optic backbone network and microwave (back-up purpose) for reliability services.

(B) Security and integrity

• Dedicated trunks are defined and assigned for each call. Each user uses different trunks with no sharing or duplicating trunks.

(C) Multiple carriers

• Provides the best route selection and back-up through strategic partnership of Extiva with carriers like MAXIS, CELCOM, TIME. DIGI and TELEKOM.

(D) Range of access devices supported

• Including single line phone and fax, mobile phone, and corporate extension line phone (PABX and key phone).

(E) Saving on IDD, STD and STD mobile phone call charges

• Up to 70% on IDD call.

• Up to 57% on STD and STD mobile call.

(F) Instant accessibility

• Provides user with fast access to our services at all times with no pin and password involved by user.

(G) Cheaper charges by shorter block

• 10 blocks per minute for IDD calls ie 6 seconds per block.

• 4 blocks per minute for STD calls ie 15 seconds per block.

(H) Extensive coverage

• Enjoy our nationwide coverage, serving you anytime and anywhere.

• Supported by more than 20 access numbers in Malaysia.

• Access to more than 240 countries worldwide from fixed or mobile phones.

  

 

PABX SYSTEM

 

(a) Speed Dial

• To transform gateway number into a speed dial, customer's PABX vendor needs to program the gateway number(s) into the PABX system.

• The speed dial is stored at system memory for all extension whereas one touch button is stored at individual station memory.

(b) Least-Cost-Routing (LCR) Programming

• Route all the STD and IDD calls to Extiva's gateway.

(c) Auto Dialer Installation

• Installation on certain number of lines and then prioritize outgoing calls to these lines. Set the sequential hunting pattern for outgoing calls.

• Separate the outgoing and incoming calls into two different groups. Install auto dialer only at outgoing calls, this group is dedicated for outgoing calls only.

(d) Digital Dialer                                                                    

• For ISDN (PRI or BRI) in which the PABX fails to do the LCR programming.    

KEY PHONE SYSTEM

 

(a) Speed Dial

• To transform gateway number into a speed dial, customer's key phone vendor needs to program the gateway number(s) into the key phone system.

• The speed dial is stored at system memory for all extension whereas one touch button is stored at individual station memory.

(b) Auto Dialer Installation

• Installation on certain number of lines and then prioritize outgoing calls to these lines. Set the sequential hunting pattern for outgoing calls.

• Separate the outgoing and incoming calls into two different groups. Install auto dialer only at outgoing calls, this group is dedicated for outgoing calls only.

(c) Yokomo Phone

• User presses selected memory button follows by destination number

DIRECT LINE (PHONE / FAX)                                      

 

(a) Yokomo Phone

(b) Auto Dialer                                                                 

(c) Line Activation

• Refer to the manual of phone/fax for the steps of storing the gateway number into one button.

• Dial the gateway number if the phone/fax does not support speed dial.

MOBILE PHONE

 

Line Activation

• For mobile phone services, the local access numbers will be provided to the users for interconnection with Yokomo's gateway.

• Store the gateway numbers into the memory of the mobile phone.

  

 

(i) YOKOMO SINGLE LINE PHONE

• Yokomo phone with memory dial ofYokomo's access number.

• With memory dial of the access number, users are able to check for the balance of the airtime before they dial the destination number.

(II) AUTO DIALER

• Auto dialer is a device that is simple to use. When user dials an STD / IDD number, the dialer will automatically dial Yokomo's access number as it is already preset with the access number.

• Auto dialer will bypass Yokomo's service if the call is detected to be a local call.

(iii) LINE ACTIVATION -ANI (Access Number Identification) (For Speed Dial, LCR, & Mobile Phone)

• Fixed lines / mobile numbers are required to be registered with Yokomo Sdn. Bhd.

• Upon line activation, users are able to call via our service by dialing the nearest Yokomo's access number. Users are also able to check for balance before they dial the destination number.

 

YOKOMO's Pre-Paid Product Range

 

	AIRTIME (per unit/  registered line)	DEPOSIT (per unit)		REGISTRATION FEE
		W.M	E.M
Yokomo Phone	RM300	RM50	RM60	-
AutoDialer	RM300	RM50	RM70	-
Line Activation (Speed Dial / LCR)	RM300	-	-	RM15
Line Activation           (Mobile Phone)	RM100	-	-	RM15

-Customer may reload (top-up) air time in multiple of RM100.

-Phone / Auto Dialer deposit of RM50 / RM60 / RM70 is not refundable after 12 months from the day of purchase.

-Speed Dial programming fee and Auto Dialer installation fee will be borne by the customer.

 

*WE ALSO PROVIDE  POST PAID PACKAGES (NOT AVAILABLE IN THIS PAPER)

 

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